Quality Policy & Statement

Quality Policy

To achieve 100% Customer Satisfaction through Continuous Improvement and Innovation. Customer delight & Zero defect are our goals.

The above quality policy could be interpreted as follows:

To achieve customer 100% satisfaction, we have to carry out TQM management concept within the organization.

From product design, manufacturing, sales to service and through the efforts of total employees, we must effectively prevent and eliminate defects by taking preventive actions as the emphasis and imposing strict quality planning, analysis and control.

To achieve customer 100% satisfaction, we have to persist to continuous improvement.By total objective management within the whole company and through the whole processes, we must keep looking for sources to variations and try to reduce and eliminate the variations.

To achieve customer 100% satisfaction, we have to promote innovations. Through continuous technology innovations, management system innovations, we should provide customers the world-leading product technology and product quality.

Customer includes both external and internal customers. Within the organization, the next process is the customer of the up process. To achieve 100% customer satisfaction, we must cover both internal and external customers.

Quality Statement

The continuing success of a company and the strength of its market position is only feasible if its performance is competitive on the highest level, and if it embraces quality in all areas of the company as its highest goal.

Customers are our focus. Every activity within MEMSIC, in the final analysis is a service to the customer. Each MEMSIC employee strives to identify and satisfy the customer's needs.The company also strives to be a dependable and fair partner with its employees and suppliers.

Quality and reliability of products and services are key prerequisites for a successful and lasting relationship with customers and suppliers.

For this reason, we have developed a comprehensive quality management system and stringent product qualification methodology.

Our global manufacturing sites and engineering resources ensure that our products are created and manufactured with the latest technology and under uniform processes.

Effective quality and reliability procedures are key elements for success and are an integral part of all functional activities of MEMSIC.

From product planning and design, through timely product delivery, our processes are guided by the following principles:

1. The product and services must fully meet customer's requirements
2. The emphasis of QA management should be on defect prevention
3. Quality activities must be carried out on the basis of scientific techniques and procedures
4. Quality level must be improved continuously as world class levels evolve